Code of Conduct



Responsible Gambling Commitment.

This venue is committed to providing the highest standards of customer care and responsible gambling. Our Responsible Code of Conduct describes how we do this.

 

Responsible Gambling in a regulated environment is when consumers have informed choices and can exercise a rational and sensible choice based on their circumstances. It means a shared responsibility with collective action by the gambling industry, government, individuals and communities.

 

This venue provides customers with further information regarding responsible gambling, including:

How to access the Commonwealth Government's website 'Understanding Money' http://www.understandingmoney.gov.au

How gamblers and their families or friends can find gambling support services and self-exclusion programs and the State Government's problem gambling support website problemgambling.vic.gov.au

YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time. YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at www.yourplay.com.au or ask a staff member for assistance

 

The venue's Code of Conduct is available for viewing at the cashiers.

The code is available to read in  English, Arabic, Chinese, Italian, Turkish, Vietnamese and Spanish

Click here to view: SELF EXCLUSION PROGRAM

Click here to view: PRIVACY POLICY

 

Gambling help online provides live counselling and email support for anyone with a gambling concern. It is anonymous, confidential and available

24hrs a day, 7 days a week. Call 1800 858 858  or Visit www.gamblinghelponline.org.au